Frequently Asked Questions

How can I contact you?

You can reach us via support@sylarp.com, or through our contact form if you have any questions.

Can I cancel my order after it's been placed?

If you wish to cancel your order, contact us as soon as possible at support@sylarp.com. Orders already processed or shipped cannot be canceled but may be returned after delivery.

How long does it take to process and ship my order?

Orders are typically processed within 0-2 business days (Monday - Friday). After shipping, delivery usually takes 6-10 business days (Monday to Friday).

Is the return shipping free?

No, customers are responsible for return shipping costs.

Are there any restocking fees for returns?

No, we do not charge restocking fees. You will be refunded in full once your return is processed and approved.

Customer Services Hours:
Monday to Friday: 9:00 AM - 4:00 PM EDT

Email: support@sylarp.com
Contact Form: Click Here

Store Name: Sylarp

Business Address:
930 Robynmar Cir
Conway
AR 72034
United States

Warehouse Address:
Borotínská 931/12
142 00 Prague
Czech Republic