Shipping Policy

Key Information

  • Same-day processing: Orders placed before 4:00 PM (EDT)
  • Order preparation: 0–2 business days (Monday through Friday)
  • Delivery time: 6–10 business days (Monday through Friday)
  • Free Shipping: No delivery charge within the United States

Order Preparation

All orders are prepared after confirmation. Purchases placed before 4:00 PM (EDT) are processed the same day, while later orders are handled on the next working day. Preparation takes between 0–2 business days (Monday through Friday).

Delivery Time

Once dispatched, delivery takes 6–10 business days (Monday through Friday) depending on the destination and courier conditions. In some cases, external factors such as logistics volume or local delays may affect timing.

Free Shipping

We offer free shipping on all orders within the United States.

Tracking Your Order

As soon as your package is shipped, a tracking number will be sent to your email so you can follow its journey at any time.

Order Changes & Cancellations

If you’d like to update or cancel your order, contact us at support@sylarp.com as quickly as possible. Changes can usually be made before the order moves into processing. Once it has been processed or shipped, modifications may not be available.

Issues with Your Order

If your order arrives damaged or something doesn’t match what you expected, please contact us and include clear photos of both the item and its packaging. We’ll assess the situation and get back to you with the next steps.

Customer Services Hours:
Monday to Friday: 9:00 AM - 4:00 PM EDT

Email: support@sylarp.com
Contact Form: Click Here

Store Name: Sylarp

Business Address:
930 Robynmar Cir
Conway
AR 72034
United States

Warehouse Address:
Borotínská 931/12
142 00 Prague
Czech Republic